Sanctuary Bathrooms
  • Your shopping bag is currently empty...
  • Basket
Sanctuary Bathrooms

About Sanctuary Bathrooms

Sanctuary isn’t just a brand name. It’s the way we see bathrooms – areas of solitude, relaxation, an oasis. It’s an escape from the rat-race, downtime after a hard day, an escape away from family life, or simply just an hour’s soak for a bit of YOU time. We want to give that to you. Bathrooms aren’t just functional areas, they matter for health and wellbeing, both physical and mental. And because we’ve been in this industry for decades – 40 years of experience precisely – we know what our customers want, and more importantly what will make your bathroom your Sanctuary.

We are not a faceless company or owned by a big brand. We’re family-owned and family-run. We’re ordinary people just like you. That means that your expectations are our expectations. Your dreams are our dreams. No matter who you are or where you’re from, we care about you and want to give you the bathroom of your desires. Step into our world and let us find your Sanctuary.

Why Shop With Us

Over the years, we’ve had many thousands of customers buy from us, residing in 79 different countries - from the UK, Europe and even as far away as Australia.

It is our customers that really illustrate best why you should let us assist and trust us with your bathroom needs. Our Trustpilot reviews provide many positive, five star reviews our wonderful customers have left us over the years. We’re extremely proud of – and stand by – our record: where over 8 out of 10 customers rate us as excellent and we have an average score of 4.6/5, and where great service stands out and underpins everything we do.

WordArt of Trustpilot reviews for Sanctuary Bathrooms

But here’s a number of extra reasons why we’re right for you:

  • Personalised, great service – recommended and reviewed by our customers

  • 40 years’ experience in the industry meaning we have great experience and knowledge about what we’re selling

  • Researched products from reputable brands ensuring our customers get quality, great products at competitive prices

  • Family-run and by qualified tradespeople providing peace of mind that we know what we are talking about and that we have your back when it comes to installation and tradespeople

  • Named people, easily accessible and direct contacts, without having to jump through hoops or call options to get to the team you need to speak to

  • A middle-person between manufacturers and yourselves, meaning we can support, intervene and help with any issues prior or post-purchase

Passionate people who care about delivering your Sanctuary, the Sanctuary way

You are what makes us great.

Every aspect of our business is set-up to deliver the best experience for our customers, whether that’s our Showroom set-up, our design experts, our customer service, our Warehouse team who pack up your order ready for delivery, our team organising your delivery, or our aftercare. So, whether you’re looking for an entire new bathroom suite, or simply just replacing a tap or bathtub, we’re here for you.

Our History & Experience

The business’s roots start back in the early eighties. A self-employed plumber, Des Roberts, started trading as Sanctuary Bathrooms in Yorkshire. His sons, Richard and James, also both qualified tradespeople, joined the business at the turn of the Millennium and together they have built Sanctuary Bathrooms to what it is today, alongside their partners Sharon, Kerrie and Sarah. It has grown from selling as a Showroom and Install service to purely sales-led through Showroom, eBay and now multi-channel. The growth has seen Sanctuary Bathrooms move warehouses, and at the turn of the 2020s is ready to grow even further.

image of sanctuary bathrooms timeline history and milestones

Ready to Shop?

If you’re ready to shop, take a look around our website and see what we have to offer. If you have any questions, concerns, feedback, suggestions or recommendations we would love to hear from you. Simply get in touch via:

Alternatively, visit our Showroom in Leeds, West Yorkshire, come and meet us personally, have a coffee with us. We would be delighted to see and welcome you.

Call Us Today 0044 7529193240

Monday - Friday: 9am - 5pm, Saturday: 9am - 4:30pm, Sunday: Closed